When should I stop adding money to my emPOWER (Prepaid) Card that was used for the old system?

As soon as you receive the door hanger that your meter has been upgraded you should contact GEUS Customer Service and start using the new SmartPay revalue system.

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1. Will SmartPay (Prepaid Electric) Customers receive account alerts?
2. How often will SmartPay Customers see usage data?
3. When will SmartPay Disconnects occur?
4. When should I stop adding money to my emPOWER (Prepaid) Card that was used for the old system?
5. How will SmartPay Customers add money to their account?