When will SmartPay Disconnects occur?

Disconnects will occur once daily. Payments must be made no later than 1:30pm daily to avoid disconnection.

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1. Will SmartPay (Prepaid Electric) Customers receive account alerts?
2. How often will SmartPay Customers see usage data?
3. When will SmartPay Disconnects occur?
4. When should I stop adding money to my emPOWER (Prepaid) Card that was used for the old system?
5. How will SmartPay Customers add money to their account?