Start New or Transfer Service

Applications

Application for Commercial Utility Service

Application for Residential Utility Service

Aplicacion Para Servicios De Utilidad (Residencial)

Landlord Request for Utility Services

Application for Floating Water Meter

Application for Dumpster Service

Service

GEUS’ service application includes services for the following:

  • Electric
  • Water
  • Sewer
  • Garbage
  • Internet
  • Cable TV

Required Documents

The following documents are required for residential services

  • At least one form of government-issued identification
  • A copy of the lease or proof of ownership of the dwelling

The following is required for commercial services:

  • A Certificate of Occupancy (CO) or Temp Utility Permit from City of Greenville’s Community Development Office at 2315 Johnson Street, 903-457-3160.
  • A letter of authorization on company letterhead stating who has permission to make changes to the account.
  • At least one form of government-issued identification if sole proprietorship
  • A copy of the lease or proof of ownership of the facility
  • A copy of the corporations’ Articles of Incorporation
  • A copy of the State’s Tax Exemption Form, if applicable

Submit Application

Applications may be submitted 

  • Online, see application links at the top of page.
  • In person at:
    2810 Wesley Street
    Greenville, TX 75401
  • Via fax to 903-454-2894
  • Via emailing Customer Services
    When submitting an application via email please include in the subject the address you are requesting services along with a contact phone number.

Deposit Information

  • Deposits requirements are based on individual applicant’s credit history obtained from Experian.
  • Applicants have the option to allow GEUS to run their credit history or pay deposits at the poor rating level. Failure to accept or decline the credit check may delay services being activated.


  • Residential
    • Good = Electric - $0, Garbage - $0, Water - $0
    • Fair = Electric - $200, Garbage - $25, Water - $110
    • Poor = Electric - $275, Garbage - $35, Water - $165
    • emPOWER Self-Managed Pre-Pay Electric Service is available for only a $100 security deposit for residential customers only.
      • Residential water deposits are based on 3/4" residential meters. If residential meter size is different deposit amounts will change accordingly.
  • Commercial
    • Good = Electric - $0, Garbage - $0, Water - $0
    • Fair = Calculated at 2 times the highest bill for previous usage or usage comparable to a similar Greenville business (minimum required if lower than calculation); Electric - $250 (minimum), Garbage - $40 (minimum), Water - $150 (minimum, based on usage and meter size)
    • Poor = Electric is calculated at 3 times the highest bill for previous usage or usage comparable to a similar Greenville business (minimum required if lower than calculation). Garbage and Water are calculated at 2 times the highest bill for previous usage or usage comparable to "like" business (minimum required if lower than calculation); Electric - $250 (minimum), Garbage - $40 (minimum), Water - $150 (minimum, based on usage and meter size)

Residential Connection Fees

Please note that residential connection fees are as follows:

  • $10 next business day account activation if the service is already on.
  • $35 same day account activation if the service is already on.
  • $20 next business day turn on, if the service is off.
  • $45 same day turn on, if the service is off.

*GEUS does not guarantee same day connections for commercial accounts.

  1. GEUS Customer Service


    Physical Address
    2810 Wesley Street
    Greenville, TX 75401


    Directions

    Fax: 903-457-2894

    Lobby Hours

    Monday - Friday
    8 a.m. - 5 p.m.

    Drive-Through Hours

    Monday - Wednesday & Friday
    8 a.m. - 5:30 p.m.

    Thursday
    8 a.m. - 6 p.m.